Emollients: occlusives, humectants, creams, ointments, soap substitutes and safe clinical use
Emollients are topical preparations applied directly to the skin to soften, smooth, protect and hydrate it. They reduce water loss from the stratum corneum, fill microscopic cracks between corneocytes, reduce friction and help restore the barrier against irritants, allergens and microbes. The supplied 22-slide lesson describes the three central actions—occlusion, humectancy and lubrication—and the main forms: soap substitutes, bath oils, lotions, creams, ointments and sprays. This expanded note keeps all of those points and adds formulation science, application technique, quantities, interactions, adverse effects, fire prevention, emergency care and clinical cases.
Occlusion
Petrolatum, paraffin, mineral oils, waxes and silicones form a film that slows transepidermal water loss. Ointments are usually the most occlusive and moisturising.
Humectancy
Glycerol, urea, propylene glycol, sorbitol, sodium PCA and alpha-hydroxy acids attract and hold water in the stratum corneum. They may sting fissured or inflamed skin.
Emollience and lubrication
Fatty alcohols, esters, oils, ceramides and lipids smooth rough corneocytes and reduce friction, itch and cracking.
Barrier protection
Regular use decreases irritant penetration and scratching. A moisturiser is supportive therapy, not a substitute for treating infection, active inflammation or an undiagnosed rash.
Learning objectives
- Define emollients, moisturisers, occlusives, humectants and lubricants.
- Explain the epidermal barrier and how emollients reduce transepidermal water loss.
- Compare ointments, creams, lotions, gels, sprays, bath oils and soap substitutes.
- Select a formulation for dry, thick, hairy, weeping, infected, facial, flexural and palmoplantar skin.
- Teach correct quantity, frequency, direction of application, storage and hygiene.
- Use emollients safely with topical corticosteroids, keratolytics, antimicrobials, wet wraps and dressings.
- Recognise irritant dermatitis, allergic contact dermatitis, folliculitis, infection, slipping injuries and the serious fire hazard from emollient-coated fabrics.
1. Skin barrier physiology
The “brick-and-mortar” barrier
The outer epidermis is the stratum corneum. Flattened corneocytes act like bricks, while ceramides, cholesterol and fatty acids form the mortar. Natural moisturising factors inside the corneocytes bind water. When the barrier is damaged by eczema, psoriasis, frequent washing, solvents, cold weather, scratching, burns or irritants, water escapes through the skin and irritants enter more easily.
The result is a cycle: dryness causes itch, itch causes scratching, scratching creates more barrier breaks, and the damaged barrier permits more inflammation and microbial colonisation. An emollient breaks this cycle by placing water and lipids back into the outer layer and reducing friction while the underlying disease is treated.
Transepidermal water loss
Transepidermal water loss (TEWL) is the passive movement of water from deeper skin through the epidermis into the environment. TEWL rises when the stratum corneum is thin, inflamed, fissured or lipid-depleted. Occlusives reduce evaporation; humectants bind water; emollient lipids smooth the surface and fill gaps. Applying an emollient to slightly damp skin retains the water left after washing.
Emollient is not the same as every moisturiser
| Term | Meaning | Examples |
|---|---|---|
| Emollient | An ingredient or preparation that softens and smooths the skin surface. | Fatty alcohols, esters, ceramides, lanolin, plant or mineral oils. |
| Occlusive | An oil-soluble film that slows water evaporation. | Petrolatum, white soft paraffin, liquid paraffin, mineral oil, waxes, dimethicone. |
| Humectant | A water-attracting ingredient that increases hydration in the stratum corneum. | Glycerol/glycerin, urea, propylene glycol, sorbitol, sodium PCA, lactic acid. |
| Moisturiser | A finished product containing one or more of the above, often plus water, emulsifiers, preservatives and active medicines. | Lotion, cream, gel, ointment, spray or balm. |
| Barrier cream | A product designed to reduce contact with irritants, moisture or friction. | Dimethicone, zinc oxide and protective polymer formulations. |
2. Classification of emollient ingredients
2.1 Occlusive ingredients
- Petrolatum/white soft paraffin: very effective, inexpensive and usually preservative-free; particularly useful for severe xerosis, fissures and night use.
- Liquid paraffin and mineral oil: spreadable oils that reduce water loss and add slip; often combined with white soft paraffin.
- Waxes: beeswax, paraffin wax and related materials add structure and a protective film.
- Silicones: dimethicone and related polymers form a breathable, water-resistant film and may be useful for irritant exposure.
- Plant oils and butters: can soften skin, but botanical ingredients may cause contact allergy in susceptible people and are not automatically safer than manufactured products.
2.2 Humectants
- Glycerol/glycerin: attracts water and is commonly used in creams and lotions.
- Urea: moisturises at low concentrations and becomes keratolytic at higher concentrations; see the separate keratolytic lesson for detailed concentration-dependent effects.
- Propylene glycol: humectant, solvent and penetration enhancer; can irritate or cause allergic contact dermatitis.
- Lactic acid and ammonium lactate: humectant alpha-hydroxy acids that can improve xerosis and ichthyosis but may sting fissured skin.
- Sodium PCA, sorbitol and hyaluronic acid: water-binding ingredients used in many modern formulations.
2.3 Physiologic lipids and emollient agents
Ceramides, cholesterol and free fatty acids resemble the lipid components of the barrier. Fatty alcohols, esters and triglycerides smooth the surface and improve spreadability. Some products combine physiologic lipids with petrolatum or dimethicone to address both the damaged mortar and evaporation.
3. Choosing the formulation
| Form | Properties | Best use | Limitations |
|---|---|---|---|
| Ointment | Highest oil content, very occlusive, slow to evaporate and often preservative-free. | Very dry, thick, fissured skin; night use; palms, soles and chronic eczema. | Greasy, may feel hot, can aggravate folliculitis or acne, unsuitable for weeping eczema and increases fabric fire risk. |
| Cream | Oil-and-water emulsion; easier to spread and less greasy than an ointment. | Daytime use, moderate dryness, face, hands, body and many eczema regimens. | Preservatives and emulsifiers may sting or cause contact allergy; repeated application is needed. |
| Lotion | More water, thin and easy to spread. | Hair-bearing areas, large body surfaces, mild dryness and weeping areas when a heavy ointment is impractical. | Less occlusive, evaporates quickly and may contain alcohol or fragrance. |
| Gel | Light, often water-based, cosmetically acceptable. | Hairy skin, acne-prone areas and warm climates. | May dry the skin and sting fissures; usually less moisturising. |
| Spray/foam | Touch-free delivery to painful, infected or hard-to-reach areas. | Large, sore or infected surfaces where rubbing would hurt. | May be less occlusive; propellants, alcohol or preservatives can irritate. |
| Soap substitute | Low-detergent emollient cleanser used instead of ordinary soap. | Hand washing and bathing in eczema, psoriasis and irritant dermatitis. | Does not foam like soap; can leave a slippery film and requires safe rinsing. |
| Bath oil/additive | Disperses oil in bathwater and reduces drying during bathing. | Selected patients with extensive dry skin. | Slippery surfaces, uncertain additional benefit over leave-on emollients and possible irritation if over-concentrated. |
Day-versus-night prescribing
A patient may need more than one formulation: a cream or lotion during school or work and a thick ointment at night. This is not therapeutic failure; it is formulation tailoring. Ask which product the patient will actually use, whether clothing or heat makes the skin uncomfortable, and whether occupation exposes the patient to water, detergents, dust or flames.
4. How emollients work
Occlusion
Petrolatum and paraffin create a continuous hydrophobic film over the stratum corneum. This decreases evaporation, increases hydration and makes dry corneocytes more flexible. Occlusion also increases penetration of some topical medicines, which is useful under deliberate short-term wet wraps but dangerous when it happens unintentionally over large areas.
Humectancy
Humectants bind water. They are most useful when the skin has access to water, such as after bathing, and when the formulation also contains an occlusive component to prevent the attracted water from evaporating. Humectants alone can feel sticky and may sting on fissured eczema.
Lubrication and friction reduction
Emollients reduce the friction of clothing, movement and scratching. This matters in flexures, hands, feet and babies, where repeated rubbing perpetuates inflammation. Smoothing rather than vigorous rubbing prevents heat and mechanical irritation.
Barrier and microbial effects
Restoring the barrier reduces penetration of soaps, detergents, allergens and irritants. It can also reduce fissures through which bacteria enter. Emollients do not sterilise the skin and do not replace antibiotics or antifungals when infection is diagnosed.
5. Indications
Atopic eczema
Use leave-on emollients generously on all dry skin, including skin that looks clear, because barrier weakness continues between flares. Continue maintenance after inflammation improves. Emollients reduce dryness, itch and cracking and may reduce the amount of topical corticosteroid needed, but an active flare may still require an anti-inflammatory treatment.
Psoriasis
Emollients soften scale, reduce fissuring and improve comfort. Thick plaques may also need a keratolytic such as urea or salicylic acid and a prescribed anti-inflammatory. Do not assume that every scaly plaque is psoriasis; tinea, seborrhoeic dermatitis, pityriasis rubra pilaris and cutaneous malignancy can mimic it.
Ichthyosis and severe xerosis
Use frequent moisturising, often with urea, glycerol, lactic acid or propylene glycol in addition to an occlusive base. High-strength keratolytic-humectants may be appropriate for thick localised scale but can sting fissured skin.
Irritant and allergic contact dermatitis
Remove the irritant or allergen, wash with a gentle substitute and apply a bland fragrance-free emollient. Occupational hand dermatitis often requires application after every hand wash and before exposure to water, detergents or gloves.
Hand and foot fissures
Thick ointment at night with cotton gloves or socks can reduce water loss. Inspect for tinea pedis, bacterial infection, neuropathy and vascular disease before using an occlusive regimen on the feet.
Dryness around wounds or dressings
Apply only to intact surrounding skin unless the product is specifically licensed for a moist wound environment. Avoid contaminating a tub by dipping fingers into it. Use a pump, single-use sachet or clean spatula for patients with infected or open skin.
6. Application technique
- Choose a product the patient accepts: assess dryness, site, hair, weeping, climate, occupation, age and preference.
- Use enough: under-application is one of the commonest reasons for failure. Extensive adult eczema may require several hundred grams weekly; quantity should be guided by the affected area and the product plan, not by a tiny cosmetic amount.
- Apply after washing: pat dry gently and apply while the skin remains slightly damp, ideally within a few minutes.
- Smooth, do not rub vigorously: spread in the direction of hair growth. Vigorous back-and-forth rubbing generates heat, increases itch and can block follicles.
- Repeat regularly: at least twice daily for many patients and three or four times daily when dryness is severe, plus after hand washing, bathing or swimming. Follow the prescriber’s plan and the product label.
- Continue during remission: maintenance emollient use is preventive, not only a response to visible eczema.
- Keep containers clean: wash hands, use a pump or spatula, avoid sharing and discard contaminated product.
- Prevent falls: use a non-slip bath mat, warn the patient and caregiver, and clean the bath or shower after using oil or greasy preparations.
How to smooth on an emollient
Place a small amount in the palm, warm it between the hands and gently smooth it over the skin following hair growth. Do not massage aggressively until the skin feels hot. For infants, caregivers should be shown the technique directly. For painful infected skin, use a spray or dab rather than rubbing.
Soap substitutes
Ordinary soaps, detergents, bubble baths and many shower gels strip surface lipids and may worsen eczema. A soap substitute can be applied before entering the shower or used as a wash in the water, then rinsed gently. It may not foam; lack of foam does not mean it has failed to clean. Avoid getting leave-on ointments in the eyes.
Bath oils and additives
Use only the labelled amount. Too much oil can irritate, leave an unsafe film and cause falls. Never leave a baby or frail patient unattended in an emollient bath. A leave-on emollient after bathing remains essential; bath additives should not replace it.
7. Emollients with other medicines
Topical corticosteroids
Emollients and corticosteroids are often used together in eczema and psoriasis. Apply the emollient generously to dry skin and the steroid only to active inflammatory areas. Many clinical services advise leaving approximately 20–30 minutes between products to minimise dilution and spread of steroid to unaffected skin; follow the local guideline and product instructions. Do not use emollient occlusion to justify prolonged high-potency steroid treatment on the face, groin, flexures or large areas.
Keratolytics
Urea and salicylic acid may be included in a medicated emollient or applied separately to thick scale. They can increase penetration of another topical medicine and may sting open skin. Start with a small area, avoid stacking several acids and reassess the need for a potent steroid.
Antifungals and antimicrobials
An emollient protects the barrier but does not kill dermatophytes, Candida, bacteria or viruses. If tinea, impetigo, infected eczema or scabies is diagnosed, use the specific antimicrobial treatment. Avoid heavily occluding an actively infected area unless a clinician deliberately chooses a dressing plan.
Wet wraps and dressings
Wet wraps can enhance hydration and reduce scratching in selected eczema flares, but they increase penetration of topical medicines and can cause chilling, maceration, folliculitis or infection. Use only with clear instructions about product, duration, layers, temperature, monitoring and when to stop.
8. Adverse effects and contraindications
| Reaction | Typical clues | Management |
|---|---|---|
| Stinging or burning | Common on cracked, fissured or inflamed skin, especially with urea, lactic acid, preservatives or soap substitutes. | Rinse if severe, switch to a bland fragrance-free ointment or cream, and review the diagnosis if persistent. |
| Irritant contact dermatitis | Redness, burning, scaling or worsening itch after a new product. | Stop the suspected product, simplify the regimen and reintroduce only if advised. |
| Allergic contact dermatitis | Delayed itchy eczematous rash, sometimes extending beyond the treated area. | Stop the product, consider ingredient review or patch testing and use a different formulation. |
| Folliculitis or acne flare | Monomorphic papules or pustules after heavy occlusion, especially on the face, chest, back or hairy areas. | Reduce occlusion, choose a lighter formulation and evaluate for infection or acne. |
| Maceration | White, soggy, fragile skin in folds, under wraps or beneath dressings. | Reduce occlusion, dry folds gently and treat secondary infection if present. |
| Slipping injury | Falls after bath oils, greasy ointments or residue on bathroom floors. | Use non-slip mats, assist frail patients and clean surfaces. |
| Fire injury | Clothing, bedding or bandages carrying dried emollient residue ignite rapidly. | Stop smoking and naked flames; follow the fire-safety plan described below. |
Emollients are generally contraindicated only in known hypersensitivity to an ingredient, but a specific formulation may be unsuitable for a particular site. Avoid perfumed products on sensitive skin, heavy ointments on weeping eczema and unmonitored occlusion on infected or poorly perfused skin.
9. Fire safety: a non-negotiable counselling point
- Do not smoke, vape near a naked flame, cook over gas, use candles, use a heater or go near sparks while emollient-treated skin or fabric is present.
- Tell household members and carers, not only the patient. Mark the fire risk on care plans where large quantities are used.
- Change clothing, dressings and bedding regularly. Wash contaminated fabrics with detergent at the highest safe temperature; washing reduces build-up but may not remove all residue.
- Use extra caution with oxygen therapy, because oxygen enrichment increases combustion risk. Keep oxygen equipment away from flames and heat.
- Store tubs away from heat and children. Do not leave greasy cloths near a cooker, heater or electrical appliance.
- If a clothing fire occurs, stop, drop and roll or use a fire blanket/extinguisher if safe; call emergency services and treat burns according to local protocol.
10. Special populations and sites
Infants and children
Children have a relatively large surface-area-to-weight ratio and may ingest or spread products into the eyes. Use bland, fragrance-free preparations, supervise application, avoid slippery bath situations and keep all containers out of reach. Emollients may be used frequently and generously, but medicated emollients containing acids, steroids or antiseptics require a specific plan.
Older adults
Age-related dryness, reduced mobility, incontinence, neuropathy and falls increase risk. Choose a product that can be applied safely, inspect pressure areas and teach carers how to prevent bath and fire injuries.
Face, eyelids and flexures
Use lighter, non-comedogenic products and avoid eye contact. Thick occlusives may aggravate acne, perioral dermatitis, folliculitis or miliaria. In flexures, avoid prolonged maceration and inspect for candidiasis.
Hands
Apply after every wash when possible, before detergents or wet work, and at bedtime. Cotton gloves can improve overnight contact but should be clean and not used to occlude an active infection without guidance.
Feet
Inspect sensation, pulses, fissures and fungal infection. Avoid applying thick occlusive products between toes where moisture encourages maceration. Diabetes, neuropathy or vascular disease should prompt foot-care advice before acids or strong occlusion are used.
Pregnancy and breastfeeding
Plain petrolatum, glycerol and many bland emollients have minimal systemic absorption and are commonly used, but check each medicated ingredient. Avoid applying products to the nipple immediately before a feed unless the product is known to be safe and has been removed according to advice.
11. Emergency medicine considerations
Emollient-related burns
Assess airway, breathing and circulation, remove smouldering clothing, stop the burning process and cool thermal burns with cool running water according to local burn guidance. Do not apply more greasy product to a fresh burn. Estimate total body surface area, assess depth and refer burns involving the face, hands, feet, genitalia, major joints, circumferential areas or inhalation injury.
Eye exposure
Irrigate with clean water or saline, remove contact lenses and continue irrigation for at least 15 minutes if an irritant or medicated product enters the eye. Persistent pain, photophobia, reduced vision or chemical exposure warrants urgent ophthalmic assessment.
Accidental ingestion
Most bland emollients cause gastrointestinal upset rather than severe poisoning, but oil-based products can cause aspiration if vomited. Do not induce vomiting. Identify the exact product, assess the amount, airway and respiratory symptoms, and contact a poison centre. Medicated emollients may contain salicylate, steroids, antiseptics or other actives that change the risk.
Severe allergic reaction
Facial swelling, wheeze, hypotension or widespread urticaria after an emollient suggests anaphylaxis. Stop exposure and treat immediately according to local anaphylaxis protocol. A localised delayed rash is more consistent with contact dermatitis and still requires product withdrawal.
Infected eczema behind the “moisturiser” label
Fever, rapidly spreading erythema, pus, honey-coloured crusts, painful vesicles, punched-out erosions, lymphangitis or systemic illness require assessment for bacterial infection, eczema herpeticum or another emergency. Do not simply increase emollient frequency and delay antimicrobial or antiviral treatment.
12. Practical prescribing and patient education
| Prescription element | What to document |
|---|---|
| Product | Exact name, formulation, active ingredients, fragrance/preservative status and whether paraffin is present. |
| Site | Face, scalp, flexures, hands, feet, trunk, hair-bearing areas or whole body. |
| Amount | Generous layer; specify expected weekly supply for extensive disease rather than “use sparingly.” |
| Frequency | Usually at least twice daily, after washing and whenever dryness returns; individualise to severity and adherence. |
| Application | Smooth in the direction of hair growth on slightly damp skin; do not rub vigorously. |
| Other medicines | Which active treatment goes where and any recommended interval, commonly 20–30 minutes between emollient and topical steroid. |
| Fire and slip advice | No smoking/flames, wash fabrics, change dressings, use non-slip mats and keep away from oxygen and heat. |
| Review | Response, stinging, allergy, folliculitis, infection, adherence, quantity used and continuing need. |
Teach-back questions
- “Show me how you will apply the product.”
- “When will you apply it after bathing or hand washing?”
- “Where will you keep the tub?”
- “What will you do about smoking, cooking flames, heaters and bedding?”
- “Which symptoms mean you should stop and seek help?”
13. Clinical cases
Case 1: Moderate eczema with poor adherence
A student has eczema on the hands and uses a heavy ointment once weekly because it feels greasy.
Best plan: discuss a cream or lotion for daytime and ointment at night, apply after every wash, use a soap substitute and protect from detergents. The best product is the one used consistently; prescribing a stronger-looking ointment without addressing acceptability will fail.
Case 2: Fire risk at home
An elderly patient uses paraffin ointment twice daily and smokes in bed. The family washes clothes but keeps the same emollient-soaked blankets for weeks.
Best plan: give explicit no-flame counselling, involve carers, change bedding and clothing regularly, explain that washing reduces but may not remove residue, and assess oxygen or heater exposure. Consider a less greasy daytime formulation while preserving adequate barrier therapy.
Case 3: Stinging after a new cream
A child with atopic eczema cries after each application of a fragranced cream. The parent concludes that all emollients are harmful.
Best plan: stop the suspected product, examine for infection or severe flare and trial a bland fragrance-free ointment or cream. Persistent burning suggests irritation or allergy to an ingredient, not failure of emollient therapy as a whole.
Case 4: Greasy product and folliculitis
A young adult with acne uses an occlusive ointment across the face and develops monomorphic follicular papules.
Best plan: reduce heavy occlusion, select a non-comedogenic lighter formulation and evaluate for acne, yeast folliculitis or bacterial folliculitis. Do not stop all barrier care if the skin is also dry from acne treatment.
Case 5: Infected eczema
A child with eczema develops fever, rapidly spreading painful erosions and punched-out vesicles. The caregiver applies more emollient and delays review.
Best plan: treat as an urgent possible eczema herpeticum or bacterial infection. Emollient can support the barrier but must not delay antiviral, antibiotic or specialist assessment.
Case 6: Bath oil and a fall
A frail patient falls while leaving a bath after an emollient additive was used.
Best plan: assess injury, review bath technique, use a non-slip mat, assist transfers and avoid excessive additive. A leave-on emollient may provide similar barrier benefit with less bath-surface hazard.
14. High-yield examination points
- Emollients have three classic actions: occlusion, humectancy and lubrication.
- Ointments are greasier and more occlusive; creams are easier to accept in the daytime; lotions spread over hairy or weeping skin but moisturise less.
- Apply generously and repeatedly, especially after bathing or hand washing, and continue even when eczema looks clear.
- Smooth in the direction of hair growth rather than rubbing vigorously.
- Use bland soap substitutes instead of ordinary soap when detergents worsen the barrier.
- Urea, glycerol and lactic acid may sting fissured or inflamed skin; petrolatum may be better tolerated during a painful flare.
- Heavy occlusion can cause folliculitis, acne, maceration and increased absorption of topical steroids or keratolytics.
- Emollients do not treat infection; fever, pus, rapidly spreading redness or punched-out erosions require urgent assessment.
- All paraffin-containing emollients can make fabrics ignite more readily, and the risk cannot be excluded with paraffin-free products.
- Bath oils make surfaces slippery. Always use fall-prevention measures.
15. Sources and further study
- Supplied SlideShare: Emollients
- NHS: Emollients—forms, application, washing and fire safety
- DermNet: Emollients and moisturisers
- DermNet CME: Emollients in dermatitis
- NICE: Atopic eczema—emollient education and application
- MHRA/GOV.UK: Fire risk with paraffin-containing and paraffin-free emollients
- GOV.UK: Paraffin-based emollients on dressings and clothing
- DermNet: Barrier creams, occlusives and humectants
